Tickets
RESOLVEDMEDIUMRefund

Duplicate delivery charge refund

Created Jul 7, 9:48 AM · Updated Jul 7, 9:48 AM

Conversation
CUSTOMERJul 7, 9:48 AM

I was charged twice for the same ReeRoute delivery.

AGENTJul 7, 9:48 AM

I found the duplicate authorization and reversed the second charge.

CUSTOMERJul 7, 9:48 AM

I see the pending charge disappeared. Thank you.

Internal Notes
ReeRoute SupportJul 7, 9:48 AM

Seeded refund ticket for dashboard demo data.

Customer
Samir Khan
samir.khan@example.com
Customer since Jul 7, 9:48 AM
AI Summary
AI-generated
Suggested Reply
SentimentPOSITIVE
Activity

Ticket created

Jul 7, 9:48 AM

Status set to RESOLVED

Jul 7, 9:48 AM