OPENHIGHWrong Address

Shipment routed to another city

Created Jul 7, 9:48 AM · Updated Jul 7, 9:48 AM

Conversation

CUSTOMERJul 7, 9:48 AM

My shipment is moving toward Portland, but it should be going to Seattle.

AGENTJul 7, 9:48 AM

I checked the routing label and found an incorrect postal code on the shipment.

CUSTOMERJul 7, 9:48 AM

Can ReeRoute intercept it before delivery?

AGENTJul 7, 9:48 AM

Yes, we placed an intercept request and will redirect it from the Portland hub.