PENDINGHIGHDamaged Item

Box arrived wet

Created Jul 7, 9:48 AM · Updated Jul 7, 9:48 AM

Conversation

CUSTOMERJul 7, 9:48 AM

The package arrived wet and the documents inside are damaged.

AGENTJul 7, 9:48 AM

Please send photos of the wet packaging and damaged documents so we can file a claim.

CUSTOMERJul 7, 9:48 AM

I sent the photos. The courier left it outside in the rain.

AGENTJul 7, 9:48 AM

We received them and escalated the handling issue to the delivery station.