Tickets
RESOLVEDLOWDelivery Delay

Delivery delayed by weather exception

Created Jul 7, 9:48 AM · Updated Jul 7, 9:48 AM

Conversation
CUSTOMERJul 7, 9:48 AM

Tracking says weather exception, but the weather is clear here.

AGENTJul 7, 9:48 AM

The exception was posted at the regional hub, not your destination. The truck left once roads reopened.

CUSTOMERJul 7, 9:48 AM

Understood. It arrived this afternoon.

Internal Notes
ReeRoute SupportJul 7, 9:48 AM

Seeded delivery delay ticket for dashboard demo data.

Customer
Samir Khan
samir.khan@example.com
Customer since Jul 7, 9:48 AM
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Activity

Ticket created

Jul 7, 9:48 AM

Status set to RESOLVED

Jul 7, 9:48 AM