OPENMEDIUMRefund

Refund amount is lower than expected

Created Jul 7, 9:48 AM · Updated Jul 7, 9:48 AM

Conversation

CUSTOMERJul 7, 9:48 AM

The refund only covered the delivery fee, but the product was returned too.

AGENTJul 7, 9:48 AM

I can review that. Was the product return processed through ReeRoute return pickup?

CUSTOMERJul 7, 9:48 AM

Yes, pickup RR-92188 was completed last Thursday.

AGENTJul 7, 9:48 AM

I found the return scan and requested a corrected refund amount.