Tickets
CLOSEDLOWDamaged Item

Damaged packaging but contents intact

Created Jul 7, 9:48 AM · Updated Jul 7, 9:48 AM

Conversation
CUSTOMERJul 7, 9:48 AM

The outer packaging was torn, but the contents look fine.

AGENTJul 7, 9:48 AM

Thanks for reporting it. We can log a packaging quality issue without opening a claim.

CUSTOMERJul 7, 9:48 AM

That is fine. I just wanted ReeRoute to know.

AGENTJul 7, 9:48 AM

Logged with the station manager and closed as informational.

Internal Notes
ReeRoute SupportJul 7, 9:48 AM

Seeded damaged item ticket for dashboard demo data.

Customer
Maya Patel
maya.patel@example.com
Customer since Jul 7, 9:48 AM
AI Summary
AI-generated
Suggested Reply
SentimentNEUTRAL
Activity

Ticket created

Jul 7, 9:48 AM

Status set to CLOSED

Jul 7, 9:48 AM