Tickets
OPENHIGHWrong Address

Wrong return pickup address

Created Jul 7, 9:48 AM · Updated Jul 7, 9:48 AM

Conversation
CUSTOMERJul 7, 9:48 AM

The return pickup is scheduled at our billing address, not the warehouse.

AGENTJul 7, 9:48 AM

I can change that before dispatch. What warehouse address should ReeRoute use?

CUSTOMERJul 7, 9:48 AM

Use 84 Harbor Road, Dock 3.

AGENTJul 7, 9:48 AM

Updated to 84 Harbor Road, Dock 3 and sent the correction to the pickup driver.

Internal Notes
ReeRoute SupportJul 7, 9:48 AM

Seeded wrong address ticket for dashboard demo data.

Customer
Elena Garcia
elena.garcia@example.com
Customer since Jul 7, 9:48 AM
AI Summary
AI-generated
Suggested Reply
SentimentNEGATIVE
Activity

Ticket created

Jul 7, 9:48 AM

Status set to OPEN

Jul 7, 9:48 AM