Tickets
RESOLVEDLOWTracking Issue

Tracking page stopped updating

Created Jul 7, 9:48 AM · Updated Jul 7, 9:48 AM

Conversation
CUSTOMERJul 7, 9:48 AM

The ReeRoute tracking page has shown 'label created' since yesterday morning.

AGENTJul 7, 9:48 AM

The carrier scan did not sync correctly. I refreshed the tracking feed for your shipment.

CUSTOMERJul 7, 9:48 AM

I can see the pickup scan now. Thanks.

Internal Notes
ReeRoute SupportJul 7, 9:48 AM

Seeded tracking issue ticket for dashboard demo data.

Customer
Elena Garcia
elena.garcia@example.com
Customer since Jul 7, 9:48 AM
AI Summary
AI-generated
Suggested Reply
SentimentNEUTRAL
Activity

Ticket created

Jul 7, 9:48 AM

Status set to RESOLVED

Jul 7, 9:48 AM