RESOLVEDMEDIUMWrong Address

Need address corrected before pickup

Created Jul 7, 9:48 AM · Updated Jul 7, 9:48 AM

Conversation

CUSTOMERJul 7, 9:48 AM

I entered Suite 210 instead of Suite 201 on a pickup scheduled for today.

AGENTJul 7, 9:48 AM

I updated the pickup notes to Suite 201 and confirmed it with the local ReeRoute dispatcher.

CUSTOMERJul 7, 9:48 AM

That fixed it. The driver arrived at the correct suite.

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